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Subscribe to this list via RSS Blog posts tagged in Improvement

Working with an innovation team on a project, I find it is better to ask them what their rules of interaction and engagement will be. This works much better than me imposing some arbitrary set of rules. When working in the team environment where certification is a desired outcome, one of the requirements is a statement about the rules of engagement for the project. This approach allows the project team to accommodate all learning styles represented in the group. The decisions they make may not be based on actual knowledge of participant’s learning styles; however, decisions or learning styles will emerge in the ground rules the team establishes. By allowing the team to grope to identify their rules and levels of engagement early in the project launch, they begin to establish a set of rules for working together. 

How do I work? I grope
            —Albert Einstein

Early in my career I noticed many consultants and trainers would hoard information in workshops and training sessions so as to protect intellectual property, and gain additional work. This created a process of doling out bits and pieces of intellectual property and knowledge content a little at a time, year over year. This was not the way I wanted to engage with colleagues and clients. I was fortunate to come across the concepts of learning styles and natural intelligences as taught by Dr. Donna Markova. Since then, I always engage teams using the six styles Markova presents. (Markova, D. 1996).   


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This is the first of a two-part series. Part 1 is identifying topics for APQC's upcoming Product Development/Innovation Best Practices Study and  YOUR feedback will be very helpful. Please fill out this 5 minute survey and idenyify which topics are of interest to you and your organization. All participants will receive a summary of the results. The deadline to complete this survey is Tuesday, February 18.
Part 2 will discuss the survey results and provide insight into the upcoming Best Practice Study.

Survey Link:


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Posted by on in Post University - TRIZ and Quality


The Shocking Truth of Innovation and Improvement

In today’s highly competitive and global economy both 'improvement' and 'innovation' are essential for businesses to remain competitive.

Improvement aims for high and sustainable performance in existing business areas through continual and incremental gains.

Innovation aims for breakthrough resulting in stepwise gains.

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