The Altshuller Institute

for TRIZ Studies

Exploration and discussion concerning improvement and innovation in today's organizations.

In today’s highly competitive and global economy both 'improvement' and 'innovation' are essential for businesses to remain competitive. Generally, improvement aims for high and sustainable performance in existing business areas through continual and incremental gains, while innovation aims for breakthrough resulting in stepwise gains. In the past they were seen as mutually dependent and approached through the various 'silo' functional areas of organizations. Through benchmarking of best practices in use today there is strong evidence to support integrating improvement and innovation to achieve a coherent and powerful approach to sustainable business practices. Look for upcoming post to explore the dilemmas often faced in pursuing improvement and innovation concurrently and to sharing the benefits of successfully integrating them together.

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7 Things your competition won’t tell concerning strategies for improvement and innovation

Posted by on in Post University - TRIZ and Quality
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This is the first of a two-part series. Part 1 is identifying topics for APQC's upcoming Product Development/Innovation Best Practices Study and  YOUR feedback will be very helpful. Please fill out this 5 minute survey and idenyify which topics are of interest to you and your organization. All participants will receive a summary of the results. The deadline to complete this survey is Tuesday, February 18.
Part 2 will discuss the survey results and provide insight into the upcoming Best Practice Study.

Survey Link:

 http://www.apqc.org/pdinnotopics

 

Looking forward to your input,

 

Chuck Signature

Biography
I am the academic program manager for quality and a professor in the Malcolm Baldrige School of Business at Post University. I am also a PhD candidate in Human & Organizational Systems at Fielding Graduate University, and I have a Master of Science in Engineering Administration and a Bachelor of Science in Electrical Engineering, both from the University of Tennessee. Currently I am also serving as the President for The Altshuller Institute for TRIZ Studies.
My work experience includes over 30 years as a quality professional, achieving multiple certifications in the areas of continuous improvement and innovation: Lean Six Sigma Master Black Belt, Design for Six Sigma Master Black Belt, Organizational Climate Practitioner, and TRIZ (Theory of Inventive Problem Solving) Practitioner. I have also served as a judge for the Michigan Quality Award and an Examiner for the Malcolm Baldrige National Quality Award
Academic background includes being an adjunct professor at the University of Michigan, Dearborn campus, where I taught organizational learning and systems thinking; and at Indiana/Purdue’s Fort Wayne campus where I taught undergraduate statistics. I have also taught certification courses for the American Society for Quality Local Chapters for Reliability Engineering and Quality Engineering.
My philosophy of teaching has evolved from these years of experience in the corporate world and affiliations with institutions of higher education. Reflecting on my past experiences, there are three core beliefs that guide my teaching:
1. People have a built in desire to learn

2. People learn their whole lives
3. Responsibility for effective learning belongs equally to both student and teacher
My research and academic interest are focused on continual evolution of the Quality and Innovation disciplines and building core competencies in people and organizations for continual improvement, creativity, and innovation.
On a personal note, I enjoy photography, golf, fly fishing and gardening. I currently live in Plymouth, Michigan with my wife Jo Ellen. We have three daughters with their respective partners and six grandchildren, two boys and four girls. We also are maintaining a home in the Waterbury, CT area, at Post University, as well as our home in Michigan.

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